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Shipping policy

Thank you for visiting and shopping at https://www.iwellife.com/, Following are the terms and conditions that constitute our Shipping Policy.

Receiving Time

Receiving time = Processing time + Shipping time(Working time: Monday to Saturday)

Processing Time

Once you complete the order and make the payment successfully, we will process your order as soon as possible. Typically, we process orders within 1-3 business days of receipt. Please note that special promotions, holidays and promotions may result in longer order processing times. We will try our best to ensure the timely processing of orders and arrange the delivery of goods as soon as possible.

Shipping Time & Shipping Fees

United States, United Kingdom,  Australia, Canada, New Zealand, Rest of World
(238 countries and regions):

Free Shipping ( 6-9 business days ) - Free ( All Orders )

Delivery Method

  • Our cooperating logistics partners will be responsible for the transportation and distribution of the goods. Depending on your destination and chosen shipping method.
  • Please note that delivery times may be delayed depending on destination, logistics service and other factors. We will do our best to work with our logistics partners to ensure your items arrive on time.

Shipping Tracking

We provide shipping tracking service for your order so that you can keep track of the delivery status of your order. After the item has shipped, you will receive a confirmation email with a shipping tracking number. You can use this tracking number to check the delivery status of your order on the logistics partner's website. A shipping tracking service will help you track the location and estimated time of delivery of your item.

Special Circumstances and Precautions

Under special circumstances, such as bad weather, natural disasters or other force majeure factors, delivery may be delayed or orders cannot be delivered. We will do our best to coordinate with our logistics partners to resolve such issues and communicate with you promptly about any delivery delays or issues. During this time, we will keep in touch with you to ensure you are updated on the delivery status.

Receipt Confirmation

Please check the integrity and quality of the item carefully after receiving it. If you find any damaged, missing parts or quality problems, please contact our customer service team immediately so that we can solve the problem in time. In order to protect your rights and interests, please ensure that the packaging is in good condition when you sign for the goods, and take photos when necessary as a voucher for return or exchange.

International Delivery

We offer an international shipping service to deliver items anywhere in the world. Please note that international deliveries may be affected by customs procedures and other restrictions in the destination country. You may be required to pay additional duties, taxes or other related charges. We recommend that you check the regulations of your destination country before placing an order, and be aware of additional fees that may apply.

If you have any questions about our Shipping Policy or need further assistance, please contact us:

Iwellife
5006 80th Ave Cir E, Sarasota, FL-34243, United States
+1 941-491-9187
hello@iwellife.com